Terms and Conditions - Flat Clearance Barnet

1. Introduction

These Terms and Conditions govern your use of the services provided by Flat Clearance Barnet. By engaging our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Definitions

• Service: The flat clearance services offered by Flat Clearance Barnet.
• Client: Any individual or entity that engages our services.
• Agreement: The contract between the Client and Flat Clearance Barnet.

3. Services Provided

Flat Clearance Barnet specializes in the clearance of flats in various conditions. Our services include:

• Removal of unwanted items
• Cleaning and sanitization of the premises
• Disposal of waste in an environmentally responsible manner
• 24/7 availability to meet your clearance needs

3.1 Service Availability

We are available to provide our services seven days a week, including holidays. Our team is dedicated to ensuring that your clearance needs are met promptly and efficiently.

4. Booking and Payment

To book our services, clients must provide accurate information regarding the scope of work required. Payment terms are as follows:

• All bookings require a deposit of 50% of the total cost.
• The remaining balance is due upon completion of the service.
• We accept payments via credit card, bank transfer, or cash.

4.1 Cancellation Policy

If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a fee equivalent to 20% of the total cost.

5. Client Responsibilities

Clients are expected to:

• Ensure accessibility to the property on the agreed-upon date and time.
• Secure any valuable or sensitive items prior to clearance.
• Provide accurate information about the extent of clearance required.

5.1 Property Access

Clients must ensure that our team has proper access to the property. This includes providing keys, access codes, or being present at the time of service.

6. Liability

Flat Clearance Barnet strives to handle all items with care. However, we are not liable for:

• Damage to items that are not reported prior to clearance.
• Loss of items that were not disclosed before the commencement of service.
• Delays caused by unforeseen circumstances such as extreme weather conditions.

6.1 Insurance

We maintain insurance coverage to protect against accidental damage during the clearance process. For high-value items, clients are encouraged to obtain additional insurance.

7. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and ensuring its confidentiality. Our Privacy Policy outlines how we collect, use, and safeguard your data.

7.1 Data Collection

We collect personal information necessary to provide our services, including name, contact details, and property information. This data is used solely for service provision and is not shared with third parties without your consent.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Amendments

Flat Clearance Barnet reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.

9.1 Notification of Changes

We will notify clients of significant changes through email or other direct communication methods. It is the client's responsibility to review the terms periodically.

10. Termination

We may terminate our services with immediate effect if a client breaches these Terms and Conditions. Termination can occur without prior notice if necessary to protect our business or other clients.

10.1 Effects of Termination

Upon termination, the client remains liable for any outstanding payments for services rendered up to the termination date.

11. Indemnification

Clients agree to indemnify and hold Flat Clearance Barnet harmless from any claims, losses, or damages arising out of their use of our services, except where caused by our negligence or willful misconduct.

11.1 Scope of Indemnity

This indemnity covers legal fees and costs associated with defending against any claims.

12. Force Majeure

Flat Clearance Barnet is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, acts of war, or government restrictions.

12.1 Notification of Force Majeure

We will inform clients promptly if a force majeure event affects the scheduled service, and we will make reasonable efforts to reschedule if possible.

13. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Flat Clearance Barnet, superseding all prior agreements and understandings.

13.1 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.

14. Waiver

No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term.

14.1 No Implied Waivers

Failure to enforce any provision of these terms does not constitute a waiver of future enforcement of that or any other provision.

15. Feedback and Complaints

We value client feedback and aim to address any complaints promptly. Clients are encouraged to provide feedback to help us improve our services.

15.1 Submitting Complaints

Complaints can be submitted through our designated channels. We strive to resolve all issues within a reasonable timeframe.

16. Third-Party Services

Our services may involve third-party contractors. While we strive to ensure their reliability, we are not responsible for their actions or omissions.

16.1 Third-Party Liability

Clients are advised to conduct their own due diligence when engaging with third-party entities involved in the service process.

17. Intellectual Property

All content provided by Flat Clearance Barnet is protected by intellectual property laws. Unauthorized use of our content is prohibited.

17.1 Use of Content

Clients may use our content solely for personal, non-commercial purposes. Any other use requires prior written consent.

18. Dispute Resolution

In the event of a dispute, parties agree to attempt resolution through negotiation before seeking legal remedies.

18.1 Mediation

We may engage a neutral third-party mediator to facilitate a resolution if direct negotiations fail.

19. Assignment

Clients may not assign or transfer their rights or obligations under this agreement without our written consent.

19.1 Binding Effect

These terms are binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

20. Conclusion

By choosing Flat Clearance Barnet, you agree to these Terms and Conditions. We are committed to providing high-quality flat clearance services while ensuring transparency and fairness in our operations.

Thank you for trusting Flat Clearance Barnet with your clearance needs.